FAQ

Absolutely! We ensure complete client satisfaction, and your data will always remain protected and confidential.

The reason behind this lies in the fact that our components are dispatched from a wide array of locations spanning across the U.S. and the globe. Due to this geographical variance, the prices and delivery possibilities are subject to fluctuations based on each specific location.

The ability to ship certain items can vary greatly due to differing factors, and unfortunately, this means that not all items can be transported via freight or local delivery. To understand the shipping possibilities for your location, please input your postal code.

Currently, we are only able to process credit and debit cards issued in the United States.

Absolutely! Our transaction facilitator, Stripe, employs 256-bit encryption and adheres to the PCI security standard. Rest assured, your credit card details are not retained on our systems.

Yes. We deliver goods all over the world.

We regret to inform you that we currently do not provide faster shipping options beyond our regular ground delivery service. It generally requires 1-2 working days to prepare and inspect the parts, and the ground delivery may take between 1-5 working days, subject to the delivery location.

Absolutely! Generally, if the used parts is displayed on our website, it means it’s ready for instant purchase. After you finalize your transaction, we’ll promptly prepare it for you. However, please note that all orders undergo final checks for quality and availability.

The search results on our platform provide you with a list of equivalent parts (parts compatible with the precise car model and options you’ve chosen). These equivalent parts may bear different part numbers based on factors such as production date, manufacturer, or the car model they originate from. Essentially, as long as you adhere to the guidelines on our platform and specify your preferences, any parts displayed in the search results will be suitable for your vehicle.

Absolutely! We are committed to supplying high-quality, reliable, and fully operational parts, and we extend a 15-day limited guarantee for all items purchased. However, this guarantee does not cover costs related to installation or removal labor, or towing. Also, it is not applicable to items that malfunction due to misuse, routine wear and tear, incorrect installation, alteration, damage from accidents, or harm caused by environmental factors.

Our inventory consists exclusively of top-notch pre-owned components, handpicked and dispatched from the most reputable suppliers in the industry. In the rare case of a malfunction or dissatisfaction with the ordered part’s condition, we provide a no-questions-asked 100% refund guarantee. Simply reach out to us with your order reference, and we’ll gladly facilitate either a replacement or a complete refund.

Wheels are typically retailed on a per-piece basis. It’s important to input your car’s specific year, make, model, and additional features to guarantee a correct fit for your wheel purchase.

We make available all the images of parts and vehicles we possess on our website. However, in certain instances, we might be able to obtain more images. Get in touch with us if you need further visual references.

Returning an item is easy. Simply reach out to us, providing your order number. To qualify for a refund, requests for returns should be made within 7 days from the date you received the item. Please note that our postage cost will be subtracted from the overall refund sum.

To check the progress of your order, simply follow the link provided in your confirmation email. We will also keep you updated via email as your order gets ready and is dispatched.