Return Policy for Used Parts

Thank you for shopping at used-parts-us.com. We strive to provide you with high-quality parts, but we understand that issues may arise. Please review our return policy for clarity on returns and exchanges:

1. Eligibility for Returns and Exchanges:
We accept returns and exchanges for defective products only. If you receive a defective item, please contact us within seven (7) days of receiving the product to initiate the return or exchange process.

2. Exchange for Fitment Issues:
We understand the importance of compatibility. In the event that the part does not fit, we offer an exchange. However, during the exchange process due to fitment issues, the cost of return shipping and the seller’s postal services will be borne by the buyer.

3. Timeline for Returns and Exchanges:
Returns and exchanges must be initiated within seven (7) days from the date of receiving the item. Any requests made after this period may not be accepted.

4. Return Procedure:
To return or exchange an item, please contact our customer service team at info@used-parts-us.com. We will provide you with a return authorization and instructions for the return process. All returns must be sent to the address specified by the seller via insured mail to ensure the safe arrival of the product.

5. Refunds and Replacements:
Upon receiving the returned item, we will inspect it for defects. If the product is deemed defective, we will issue a refund or provide a replacement, based on your preference and product availability.

6. Non-Returnable Items:
Please note that certain items may not be eligible for return or exchange due to their nature. This includes items that have been altered, used improperly, or damaged due to negligence.

7. Conditions of Returned Items:
Returned items must be in their original condition, including all packaging materials, manuals, and accessories. Any items that show signs of use or damage may not be eligible for a full refund.

8. Disclaimer:
We reserve the right to refuse returns or exchanges that do not meet the above conditions or are initiated outside the stipulated timeline.

Contact Information:
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us at usedparts767@gmail.com.